Privacy Policy

Effective Date: 2026

Blue Water Pool Service (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, services, and communications, including SMS text messaging.

Information We Collect

We may collect personal information including:

  • Name

  • Mobile phone number

  • Email address

  • Service address

  • Appointment and service details

How We Use Your Information

We use your information to:

  • Provide and manage pool services

  • Schedule and confirm appointments

  • Send service notifications and reminders

  • Provide technician arrival updates

  • Send chemical balance reports

  • Send billing and account notifications

  • Respond to customer inquiries and support requests

SMS Text Messaging

If you opt in to receive SMS messages from Blue Water Pool Service, we may send service related text messages such as appointment reminders, technician arrival notifications, service updates, chemical balance reports, billing notifications, and customer support responses.

Message frequency varies but typically does not exceed 8 messages per month. Message and data rates may apply. Consent to receive SMS messages is not required as a condition of purchase.

You can opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at (334) 390-3833.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

We may share information with trusted service providers who assist us in operating our business, such as customer support platforms, billing providers, messaging providers, and technical support services. These providers are contractually required to keep your information confidential and use it only to provide services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Your Choices

You may opt out of SMS messages at any time by replying STOP. You may contact us to update or request deletion of your personal information, subject to applicable legal requirements.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Contact Information

Blue Water Pool Service
Phone: (334) 390-3833
Website: https://bluewaterpoolservice.yourpoolsite.com/